Why is it so hard?

Why is it so hard just to call someone and ask for help? I've just been
looking over my company's EAP program's website. I've looked at it before
and I can't work up the nerve to call. My other option is calling a
therapist. I've looked at the list of therapists covered by my insurance.
But again, I can't get up the courage to call and make an appointment. I
don't know what to say. I don't know how to ask for an appointment. What do
I tell them? I think I'm messed up in the head? I think I'm depressed? I
think I have a lot of mental problems that I need help with?

But then again, why should I bother. They'll just think I'm an idiot and
I'll make a fool out of myself.